ART CARE +FRAMING

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

RETURN POLICY

  1. Keep your artworks out of direct sunlight. Your artwork might have a protective layer of varnish, but it is still possible for it to crack or fade if subjected to bright sunlight for long periods of time.

  2. Do not lean anything against the surface of a canvas. Objects near a painting may not seem sharp enough to pierce the canvas, but it is always surprising what will cause a scratch or a rip. Prevent accidents and store your artworks away from anything that might press against the surface. Try not to lean artworks on one another when storing them. Separate them with pieces of cardboard to avoid damage.

  3. Dust your artworks with a clean, soft rag occasionally to prevent dust buildup. Don't use cleaning products or water!

  4. Hang your artworks away from very busy and possibly messy areas. Over time, artworks can accumulate a thin layer of dust and pollutants, airborne grime from cooking oils, particles from smoking and insect specks. If there is a place to display your piece away from these things, or where it will be somewhat less exposed, try to position it there.

  5. Wrap your artwork well if you plan to transport it. Be sure to put a heavy piece of cardboard over the front and back to protect it. Then bubble wrap and place in a suitable heavy cardboard box. Rough handling can damage both the painting and the frame so pack it securely.

  6. Try to avoid subjecting your artworks to extreme changes in atmosphere. Avoid excessive dryness, humidity, heat or cold. All of these conditions can affect the state of your artwork in a negative way (canvas puckering, paint cracking, etc.).

  7. If your artwork does get damaged, don't fix it yourself. Contact a qualified conservator. Amateur repairs can reduce the value of your artwork drastically.

  8. Do not frame artworks on canvas under glass, because canvas needs to breathe, if it is framed under glass you may trap moisture inside the frame. Canvases experience small, subtle shifts over time due to mild atmospheric changes, so it is best to leave them without glass to allow them to flow with these slight changes.

  9. Do not cover artworks with plastic for long periods of time. If there is humidity in the air, they may start to grow mold. Cotton sheets are best for keeping dust away.

  10. Check the condition of your artworks periodically. Many people put up a artwork and forget about it, until they notice that it has been damaged. If a artwork is fading or cracking, a brief peek at it can prompt you to move it to a better place and avoid damaging it further.

Framing:

7-day Return Policy

Amirianna wants to create absolute security and happiness with each customer and their purchased product(s). If you are not please with your order purchased from www.Amirianna.org, then feel free to email using the Contact form. (Check Menu List) Inquiries about refunds or unsatisfied order must be requested within 7 days from receiving your order.

*This does not apply to commission orders.

We hope it ensure highest product quality so we do have to follow this procedure, but if so we will do our best to satisfy the customer’s request.

Commissions Return Policy

ALL COMMISSIONS ARE NON-REFUNDABLE.

  • Shipping refunds may apply, if guaranteed delivery date is not met.

Each Customer is granted 3 Commission Corrections( additional corrections are available; rates apply)to ensure it is a piece that will be loved forever. Customers have within 10 days from receiving order to request a revision for a project from www.Amirianna.org.

PRIVACY POLICY

This Privacy Policy secures the information collected within www.Amirianna.org. All information collected from users ( each, a “User”) of the www.Amirianna.org website is not shared.

DEPOSITS

 
 
 
 
 
 

PROCESSING

+ SHIPPING TERMS

  • All order(s) less than $500 must pay fully upfront.

  • Orders $500 or more may set up payments plans”

    • The 50/50 Plan: 50% + shipping is due before project starts, and the other 50% is due before/after project is complete.

    • The 4x4 Plan: Customer makes (4) 25% payments + Shipping.

      • If you choose this plan, the project starts after the second payment (50%) have been processed.

  • RESERVATION FEE:

    • If a deposit is not paid initially, a reservation fee is optional to reserve a commissions slot.

    • This fee secures a commissions slot and prevents customers from missing artist’s availability.

    • FEE IN NON-REFUNDABLE. Customer will receive 2 weeks from initial conversation to fulfill order with deposit or full payment. Reservation fee goes towards final cost of commissions.

Processing of an any MERCH item will take 5-7 business days plus an additional 3-5 business days for shipping. Shipping cost include material and insurance of package.

COMMISSIONS: Processing times are between 3-6 months depending on the complexity of the piece. Orders can be completed in a earlier time frame, IF notified ahead of time with an additional fee.

INTERNATIONAL SHIPPING: All merchandise, canvas, and poster prints are available for international shipping. All COMMISSION orders are available for international shipping. Email info@amirianna.org for pricing/inquiries.